TERMS OF USE

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PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEB SITE.

USING THIS WEB SITE INDICATES THAT YOU ACCEPT THESE TERMS.

PLEASE DO NOT USE THIS WEB SITE IF YOU DO NOT ACCEPT THESE TERMS.

By using this Site, you agree to the terms and conditions which constitute the entire agreement between PUGOS PRODUCTS PRIVATE LIMITED and you. These Terms supersede all prior and contemporaneous representations, warranties and understandings, whether oral or written with respect to the Site, its contents and any services provided on the site. In the event of any conflict between these Terms and any agreement or understanding related to the Site, the Terms shall control.

Material on this website is protected under the copyright law and is the property of the PUGOS PRODUCTS PRIVATE LIMITED. All rights in this material are reserved. The information and images presented here may not under any circumstances be reproduced or used without prior written permission. Users may view and download material from this site only for personal, non-commercial home use. Any act to reproduce, republish, upload, post, transmit, distribute or publicly display material from this website without the written permission of PUGOS PRODUCTS PRIVATE LIMITED will constitute an infringement of the Copyright.

Users agree not to use the site for sale, trade or other commercial purposes. Users may not use language that is threatening, abusive, vulgar, discourteous or criminal. Users also may not post or transmit information or materials that would violate rights of any third party or which contains a virus or other harmful component. PUGOS PRODUCTS PRIVATE LIMITED reserves the right to remove or edit any messages or material submitted by users.

The User understands and acknowledges that any links which takes the User to third party sites is not maintained by PUGOS PRODUCTS PRIVATE LIMITED and PUGOS PRODUCTS PRIVATE LIMITED privacy policy does not apply. This link is provided to you for convenience and does not serve as an endorsement by PUGOS PRODUCTS PRIVATE LIMITED of any information or contacts that you may find on this non-PUGOS PRODUCTS PRIVATE LIMITED site.

Under no circumstances, including but not limited to negligence, will PUGOS PRODUCTS PRIVATE LIMITED be liable for special or consequential damages that result from the use or inability to use the materials in this site.

This agreement is effective until terminated by either party. You may terminate this agreement at any time by discontinuing your use of this site and destroying all materials obtained from it.

By using this Site you agree that these terms shall be governed by and construed in accordance with the laws of the jurisdiction of the State of Karnataka, India, without regard to its conflict of laws rules. By using this Site you also agree that any litigation arising out of or in connection with these Terms shall be brought in the courts of Bangalore jurisdiction.

 

Who We Are

PUGOS exists because we believe every person needs to believe they matter. When people truly believe they matter, their lives can change for the better. Moreover, when people truly believe other people matter, it can change the entire world. Our mission is to help and empower people from all walks of life to become the best version of themselves. We truly want people to have “purpose and goals for Life.” For us, “pugos “Means knowing you matter, and that what you’re doing right now is significant. It sparks a whole new energy and purpose for life that simply cannot be surpassed.

“PUGOS “is a community which is grown out of the passion and a combination of youth and ancient wisdom, it brings together association of major powers in the pharmaceutical industry known for their best in the world scientific research, state of the art manufacturing capabilities backed by various patents and clinical data and pure science in innovating new products for the man kind to live healthy.

“PUGOS” is a product of Japanese perfection, American passion for innovation and Indian ambition put together to show the world the power of innovative product extracted in its natural form, our products are powered by three major giants with vast experience and with a ancient wisdom married with youthful passion to succeed, we find our wisdom from the vast experience of FUJI Chemicals Japan and our innovation with ASTA REAL USA and youthful passion in LACTONOVA INDIA.

LEGAL

Welcome to pugos.in

Pugos and/or its affiliates (“pugos”) provide website features to you subject to the following Conditions of Use (the “Conditions”). If you visit or shop at pugos.in, you accept these conditions. Please read them carefully. In addition, when you use any current or future pugos service or business you also will be subject to the guidelines, terms and agreements (“Terms”) applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.

Privacy

Please review our Privacy Policy, which also governs your visit to pugos.com, to understand our practices.

Electronic Communications

When you visit pugos.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you protected by Indian Copyright Laws.

Trademarks

Pugos, pugos.com, pugos graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of pugos.in in the India. Or other countries. Pugos’s trademarks and trade dress may not be used in connection with any product or service that is not Pugos’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Pugos and its suppliers. All other trademarks not owned by Pugos that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Pugos.

License & Website Access

Pugos grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Pugos. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Pugos. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pugos without express written consent. You may not use any meta tags or any other “hidden text” utilizing Pugos’s name or trademarks without the express written consent of Pugos. Any unauthorized use terminates the permission or license granted by Pugos. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of pugos.in so long as the link does not portray Pugos, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Pugos logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Pugos does not sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18 years of age, you may use pugos.in only with involvement of a parent or guardian. Pugos reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Reviews, Comments, Communications, & Other Content

Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Pugos reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Pugos a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Pugos and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Pugos for all claims resulting from content you supply. Pugos has the right but not the obligation to monitor and edit or remove any activity or content. Pugos takes no responsibility and assumes no liability for any content posted by you or any third party.

Copyright Complaints

Pugos respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at info@pugos.in

Risk Of Loss

All items purchased from Pugos are delivered pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Pugos attempts to be as accurate as possible. However, Pugos does not warrant that product descriptions or other content of this website is accurate, complete, reliable, current, or error-free. If a product offered by Pugos itself is not as described, your sole remedy is to return it in unused condition.

Pricing

Currency for all products on pugos.in is in Indian rupee. Except where noted otherwise, the List Price displayed for products on our website represents the wholesale price for Independent Distributors or, if you are a Retail Customer, the retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent an “open-stock” price, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant.

With respect to items sold by Pugos, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Please note that this policy applies only to products sold and shipped by Pugos. Your purchases from third-party sellers are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item.

Shipping Policy

All products are considered to be “In Stock”. All orders containing only “In Stock” products are to be processed and shipped out within two business days. Flat rate shipping within North India takes 3 – 7 business days. All other forms of shipping are via SPEED POST and vary according to client selection.

Return/Refund-Buy Back Policy

The goal of Pugos is to ensure that Customers are completely satisfied with their purchases. Upon receipt of any package, it should be examined closely prior to opening the factory-sealed products’ packaging. If the order is not in satisfactory, it may be returned provided that the following guidelines are observed:

Returns for “refund” are accepted by the Company only if submitted within 30 days from the order shipment date. Returns of product for the purposes of “exchange” for other product are accepted by the Company if submitted within 45 days from the order shipment date. Returns submitted to Pugos after 45 days will only be processed at the discretion of the Company. If there is any concern about return timelines, the Customer is encouraged to contact the Company directly as soon as possible.

All products returned (other than for determination of Defects, as outlined below), must be returned unused, unopened and in resalable condition.

Defective Products: Pugos strives for completely satisfaction of everything offered. This begins from the website all the way to the product selected. That said, “Product defects” are carefully scrutinized by Pugos. Any product which is suspected to be “defective” should be immediately returned to Pugos (Please, refer to section B for return procedures) so that Quality Control can examine the product to verify the nature of the defect and recall similar products from similar lot or batch numbers. When a product determined by Pugos to be defective, or otherwise not consistent with Quality Control standards, the Company will immediately replace the product or refund the purchase price. Please DO NOT use the product. Any used or partially used product automatically voids any potential product return.

NOTE: Any products returned that do not conform to these guidelines will be sent back to the Customer at their sole expense. Remember, all returns must be submitted within the timelines established above. Returns submitted beyond these timelines will only be processed at the discretion of Pugos.

 

  1. A) Distributor Repurchases (Buy Back) for distributors only:
  2. Upon cancellation or termination of the Distributor Agreement, Distributors may return for refund products and sales aids (marketing tools) that he or she personally purchased from PUGOS that are in resalable condition and were purchased within 1 year from the date of the receipt of merchandise first ordered at 90% of the Distributor’s net cost, less appropriate setoffs and legal claims. Any items that have been clearly identified at the time of sale as non-returnable, discontinued, or as seasonal items shall not be considered resalable.
    2. Upon acceptance of resalable products and sales aids (marketing tools), after our quality control department examine it and if they are considered resalable through Pugos standards, the Distributor will be reimbursed 90% of net cost of the original purchase price(s) in the same form as the original payment was submitted. Shipping charges incurred at the time of purchase will not be refunded.
    3. New Distributors Only: New Distributors may cancel their Distributor Agreement and return their Business Kit for a full refund of all consideration paid within 30 days from the date of enrollment.
  1. B) Procedures for Returns

To Return a product, you must:

  1. Contact Distributor Support at 080-41740000 orinfo@pugos.in,
    2. Provide them with the original invoice number,
    3. Notify them of the product(s) being returned,
    4. Receive a Return Merchandise Authorization (RMA) number, and
    5. Clearly print the RMA number in indelible ink on the outside of the box. Packages without visible RMA numbers will not accepted by Pugos.
    6. You are responsible for pre-paying all shipping costs related to the returned items to be sent. The Company does not accept shipping-collect packages.
    7. You are encouraged to add a pre-paid tracking or delivery confirmation service to all return packages. If returned product is not received by Pugos, it is your responsibility trace the shipment.

Applicable Law

By visiting pugos.in, you agree that the jurisdiction of Bangalore, Karnataka, India, without regard to principles of conflict of laws, will govern any dispute specifically regarding these Conditions of Use, other than Distributor rights on cancellation returns that might arise between you and Pugos.

Website Policies, Modifications & Severability

Please review our other policies, such as our privacy policy and exchange policy posted on this website. These policies also govern your visit to pugos.in. We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED BY PUGOS ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. PUGOS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PUGOS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PUGOS DOES NOT WARRANT THAT THIS WEBSITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE; THEIR SERVERS; OR E-MAIL SENT FROM PUGOS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PUGOS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

ADDRESS
Pugos Products Private Limited

#42, leelavathi Mansion

6th cross Malleshwaram

Bangalore 560003

Phone: 080-41740000

Privacy Policy

 

We, PUGOS PRODUCTS PRIVATE LIMITED, consider your privacy as very important to us. Our Privacy Policy has stipulated guidelines to ensure your privacy is protected. The following guidelines ensure that the information we collect about you are not misused.

  • If you choose to give us personal information via the Internet that we or our business partners may need — to correspond with you, process an information request or provide you with a download, for example — it is our intent to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.
  • We do not analyse the data which track the domain from which people visit us to identify you personally.
  • Except in circumstances where the law of the land requires us to disclose the information we will not disclose the information about you to any third party. This will also protect you from the sale, rent, trade or display of your personal information to any third parties; and we will not use your email address for unsolicited marketing unless we have your permission.
  • You also consent to PUGOS PRODUCTS PRIVATE LIMITED disclosing information about you to actual or potential parties to a lawsuit that PUGOS PRODUCTS PRIVATE LIMITED is or may become involved in (a) if it required to do so, (b) if it reasonably believes that such disclosures will potentially mitigate its liability, or (c) to enforce its rights.
  • In the case that PUGOS PRODUCTS PRIVATE LIMITED sold substantially all of its assets or was acquired (or went out of business or entered bankruptcy), customer information is typically one of the business assets that is transferred in connection with such a transaction. You acknowledge that such transfers may occur and that any acquirer of PUGOS may continue to use your personal information as set forth in this policy.

 

Security

This site has security measures in place to protect the loss, misuse, and/or alteration of information under our control. The data resides behind a firewall, with access restricted to authorized PUGOS PRODUCTS PRIVATE LIMITED personnel.

Website Privacy

PUGOS have created this Privacy Policy to demonstrate our firm commitment to protecting your personal information and informing you about how we handle it. This Privacy Policy only applies to transactions and activities in which you engage, and data gathered, on the PUGOS website. This Privacy Policy may be modified periodically, and was last revised on January 4th, 2017. Each time you visit the PUGOS website or provide us with information, by doing so you are accepting the practices described in this Privacy Policy at that time.

Overview

As part of the normal operation of our services we collect information about you. This Privacy Policy describes what information we collect about you and what may happen to that information. By accepting this Privacy Policy and our Terms and Conditions, you expressly consent to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the PUGOS website user agreement.

Minors

Anyone under 18 years of age is considered a minor and is not eligible to utilize our services, and we ask that those under the age of 18 do not submit any personal, private, or financial information to us. If you are a minor, you may use PUGOS’s site only in conjunction with a parent or legal guardian.

Your IP Address

Like most e-commerce Websites, each time you visit the PUGOS website, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the PUGOS website for you and to diagnose problems with the PUGOS website, we use your IP address only to help identify you and to gather broad demographic information about you.

Cookies

Like most websites, the PUGOS website uses cookies to keep track of your purchases and other activities on the PUGOS website and enhance your overall experience on the PUGOS website. “Cookies” are small harmless files saved on your Browser that assist us in saving your preferences. We use cookies to deliver content specific to your interests, and to help you to save your password, to save other personal and financial information so you do not have to re-enter it each time you visit the PUGOS website. Cookies are also used to assist us in measuring our traffic flow, and to assess promotional effectiveness. You have the option to decline our cookies easily by disabling them in your browser, although in that case you may not be able to access certain features on the PUGOS website, as well as being required to re-enter your private information more frequently during a session. Third party advertisers on the Site may also place or read cookies on your browser. We are not responsible for cookies from any third party.

Collection of Information

You may browse the PUGOS website without revealing any personal information about yourself, however once you wish to actually use the features available on the PUGOS website; you will not be able to retain your anonymity. In order to fully meet your needs and provide you with an efficient and enjoyable experience, as well as providing access to certain features that may be of interest to you, we may require limited personal information. This may include things such as your full name, postal address, phone number, email address, billing information, shipping information, financial information (credit card numbers or passwords) or demographic information (information that you submit, or that we collect, that is neither personal information nor financial information; this may include, but is not limited to, zip code, postal code, hometown, gender, username, age, birth date, purchase history information, browsing history information, searching history information, registration history information, and the content of communications between you and other users over the PUGOS website. Demographic information is either “non-public information”, which consists of user history information and one-on-one communications between you and other users of the PUGOS website, or “public information”, which consists of all other demographic information. We ask that you do not enter personal information or financial information into a publicly viewed area (for example, don’t use your address or password as your username, or include your name or address in written communications or item descriptions), because if you do then it will then become “public information.” You always have the option to not provide specific information by choosing not to use a particular service or feature.

We use your financial information, including credit card information to verify the accuracy of your name, address, and other information, as well as to bill you for your use of our services.

If you choose to post messages in our Forum, chat rooms, message areas (this may include, but is not limited to Twitter, Face book and similar) or leave feedback for other users, we will collect that information you have provided. This information will be reviewed by us as necessary to provide customer support, diagnose technical problems, and resolve disputes.

A specific file may be retained for you regarding any direct correspondence to us, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site.

Your buying, selling, and browsing habits on the PUGOS website are automatically tracked for the purpose of our own research on our users’ demographics, interests, and behaviour in order to better understand, protect and serve you and our online community. This may include the site that you just came from, the one that you will visit next, your computer browser information, and your IP address.

Information Others Collect from You

This Privacy Policy only applies to the use and disclosure of information that PUGOS collects from you. On our website, we place links to other websites operated by other parties. Some of these other websites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other websites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other websites or these other websites’ business practices, and that this Privacy Policy does not apply to these other websites. Consequently, the operators of these other websites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the PUGOS website. This concept also applies to your disclosure of information to any other parties. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

How We Use Personal Information

We use your personal information to help us efficiently operate the PUGOS website, to contact you in connection with your transactions and other activities on the PUGOS website, to forward messages to you from other users, to correct problems, collect service fees, gather demographic information, analyse data to improve your experience, enforce our distributor agreement, resolve user disputes, protect against fraud or criminal activity, and inform you of offers, updates or services that might be of interest. These types of communications are known as “Operational Communications.” In some cases, Operational Communications may also contain commercial messages, such as banner ads and special offers. It is our policy not to sell or rent to any to third parties, your personal information for any purpose without your expressed consent. We may however, gather personal demographic data which may be disclosed in a manner that is not personally identifiable, for the purpose third party marketing analysis. This would not include your name, financial account numbers, email, or passwords.

We also use personal information to send you newsletters, information, offers and other promotional materials for PUGOS’s or third parties’ goods or services. We attempt to send you offers that are of value to you, such as discounts, or exclusive offers. The PUGOS website provides you with options to decline to receive communications from the PUGOS website (other than those contained in Operational Communications). Some of these options may only be for a certain category of communications; others may be more general. By accepting the PUGOS Website User Agreement and Privacy Policy, you expressly agree to receive this information. If you wish to stop receiving certain communications, you have the option to do so by changing your user preferences.

In order to operate the PUGOS website, including processing your transactions and supporting your activities, it may be necessary for us to share your personal information with our internal agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, billing, affiliate programs, email origination, receipt or support services, customer relationship management services, order fulfilment and promotional fulfilment. We require these entities by confidentiality agreement, not to use your information for any other purpose without your expressed permission.

By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the PUGOS website, or electing to receive communications, or electing to participate in contests, sweepstakes or other programs, offered or sponsored by third parties on the PUGOS website, you are providing some degree of your personal information specifically to those third parties. Those third parties may use your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. You should evaluate any third party’s privacy practices before using their services. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.

In some cases, we may enter into a promotional relationship with another company in which we prominently display their brand name or trademarks on pages of the PUGOS website. These pages are known as “Co-Branded Pages” and these companies are known as “Co-Branded Companies.” If the page on which you submit information is a Co-Branded Page, or was accessed by clicking on a link on a Co-Branded Page, then we may share some of your e-mail information with the associated Co-Branded Company. Co-Branded Companies may use your personal information in accordance with their own privacy policies. You will need to contact Co-Branded Companies to instruct them directly regarding your preferences for the use of your personal information by them.

Any third party with whom you expressly allow us to share your personal information is authorized to use your personal information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Those who contact you will need to be instructed directly by you regarding your preferences for the use of your personal information by them.

We cannot ensure that any of your and other personal information or private communications will never be disclosed in ways not otherwise described in this Privacy Policy. We may be forced to disclose personal information to the government or third parties under certain circumstances, transmissions or private communications may be unlawfully intercepted or accessed by third parties, or other users may abuse or misuse your personal information that they collect from the PUGOS website. Therefore, although we use industry high standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

How We Use Financial Information

We use your financial information only to check your qualifications, verify your identity and credibility, to bill you for products and services, and to enable you to participate in discount, rebate and similar programs in which you may elect to participate. By making a purchase, or engaging in any other kind of activity or transaction that uses financial information, on the PUGOS website, you consent to our providing your financial information to our internal service providers as we determine is necessary to support and process your activities and transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process and support the transaction or activity. By purchasing, or registering or making reservations for, products or services of other third parties offered on the PUGOS website, or by participating in programs offered on the PUGOS website that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties.

Special Cases in which we share Personal and Financial Information

We may disclose personal information or financial information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of PUGOS, its distributors, or other visitors to the PUGOS website. Whenever personal information or financial information is disclosed under this paragraph, we may also disclose your demographic information along with it, on a non-anonymous basis.

PUGOS will cooperate with law enforcement inquiries, as well as other third parties in the interest of enforcing laws, preventing criminal activity, protecting rights (including intellectual property), and protecting you and our PUGOS community from harmful or criminal acts. Therefore, if we receive a verified request by government officials or other law enforcement agencies regarding an alleged illegal activity or investigation, you authorize us to disclose any of your personal information or history without a subpoena. In an effort to respect your privacy however, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, unless we believe that such information is necessary to prevent imminent physical harm or financial loss, or to report suspected illegal activity. You also authorize us to disclose your personal and account information under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

Our Security Precautions

All of PUGOS’s website user information is stored on secure servers within the INDIA, and protected by applicable INDIAN laws. PUGOS has security measures in place to protect against the loss, misuse and alteration of the information under our control, and that which is exchanged on PUGOS website. Our secure server software (SSL) is the industry high standard and among the best software available today for secure commerce transactions. We encrypt all of your personal and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form.

How you may use the Information of other Users. (For independent Business Operators only)

PUGOS grants its independent Business Operators limited access to other distributors’ email, ID, and shipping information, in order to allow interaction among everyone within the PUGOS community. Through the acceptance of PUGOS’s Website User Agreement, you agree that you have authority to use other users’ personal information that you obtain through the PUGOS site, through related communication, or any PUGOS-facilitated transaction, only for using services offered through PUGOS and communications that are not unsolicited commercial messages, or for any other purpose that a user expressly agrees to. Users must have an opportunity to have you remove any information you have collected about them. In addition, under no circumstances, you can disclose personal information about another user to any third party without our consent and the consent of that user. You agree that other users may use your personal information to communicate with you regarding PUGOS related matters. Note that law enforcement personnel, and other rights holders are given different rights with respect to information they access.

PUGOS and its service providers do not tolerate “spam”. Therefore, you DO NOT have any authority or permission whatsoever to add any reference to “PUGOS” or to otherwise insinuate that any electronic message you communicate to third parties has any affiliation whatsoever with the Company. Regardless of whom it is you are communicating with — be it a purchaser, fellow Distributor, or even the Company itself — AND, regardless where the message originates from — be it from another Distributor, your business organization, or even the Company itself — ABSOLUTELY NO MESSAGES SENT BY to you or your e-mail address should include any reference, or insinuation of approbation of the communication by the Company.

The Company has a ZERO TOLERANCE policy regarding any act which violates the above Policy. Be forewarned, if the above provision is not observed, then PUGOS will take appropriate legal action.

How you can access and update your email preferences, personal information and public information

We give you the opportunity to alter or update the personal, financial, or demographic information that you have given us by manually making the modifications in the sections of the PUGOS website in which you originally submitted that information.

These changes and deletions will not change or delete emails or information that we may have already forwarded to other users or credit card companies or any other third parties, all as provided above in this Privacy Policy.

Upon your request, we will deactivate your account, contact information, billing information, shipping information, and financial information from our active databases. To make this request, please email info@pugos.in It may be necessary for some of the personal information that you have requested to remove, to be retained by PUGOS for the purpose of collecting any fees owed, diagnosing problems, assisting with any legal investigations, resolving disputes, preventing criminal activity, or enforcing our User Agreement. Therefore, you should not expect that all of your information will be completely removed from our files or databases in response to your requests. However, such personal information will only be available to select PUGOS personal, and will no longer be accessible to other users or the public.

 

Reminder:

We maintain the right to alter this Policy at any time and we recommend that you review it periodically so that you will be aware of any updates. If you have any questions or concerns about this Privacy Policy, the practices of the Site, or your dealings with the PUGOS website. Please contact us at info@pugos.in

 

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: – info@pugos.in

 

PUGOS PRODUCTS PRIVATE LIMITED

Disclaimer

The information and services published on the pugos website may contain typographical errors or technical inaccuracies. Information may be changed or updated without notice. Pugos products private limited may also make improvements in and/or changes to the information described in the pugos website at any time without notice. Pugos products private limited is not responsible for any errors or omissions in the pugos website or any website which may be referenced within or linked to any of the pugos website. Pugos products private limited has not reviewed the entire website linked to each of the pugos website and is not responsible for the contents of any such linked website. Accordingly pugos products private limited makes no representations whatsoever concerning the content of those linked website. The fact that pugos products private limited has provided a link to such website is not an endorsement, authorization, sponsorship or affiliation by pugos products private limited with respect to such website, its owners or its providers. Pugos products private limited is providing these links only as a convenience to you.

Information on the pugos website is provided “as is” without warranties of any kind either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, non infringement or title. Pugos products private limitedmakes no representation or warranty as to the accuracy, reliability, timeliness or completeness of any material on or accessible through the pugos website. Any reliance on or use of such material shall be at your sole risk. Pugos products private limitedmakes no representation or warranty that the pugos website will be available on a timely basis or will be uninterrupted or error free that defects will be corrected, or that the pugos website or the servers hosting such website are free of viruses or other harmful components.

Pugos products private limitedassumes no liability for any damages whatsoever, including without limitation, indirect, special, consequential, punitive, or incidental damages of any kind, lost profits, loss of programs or other data or otherwise, whether brought in contract or tort, arising out of or connected with the use of or inability to use the pugos website or the use, reliance upon or performance of any material contained in or accessed from the pugos website, even if pugos products private limitedis expressly advised of the possibility of such damages.

Disclaimer

The information and services published on the pugos website may contain typographical errors or technical inaccuracies. Information may be changed or updated without notice. Pugos products private limited may also make improvements in and/or changes to the information described in the pugos website at any time without notice. Pugos products private limited is not responsible for any errors or omissions in the pugos website or any website which may be referenced within or linked to any of the pugos website. Pugos products private limited has not reviewed the entire website linked to each of the pugos website and is not responsible for the contents of any such linked website. Accordingly pugos products private limited makes no representations whatsoever concerning the content of those linked website. The fact that pugos products private limited has provided a link to such website is not an endorsement, authorization, sponsorship or affiliation by pugos products private limited with respect to such website, its owners or its providers. Pugos products private limited is providing these links only as a convenience to you.

Information on the pugos website is provided “as is” without warranties of any kind either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, non infringement or title. Pugos products private limitedmakes no representation or warranty as to the accuracy, reliability, timeliness or completeness of any material on or accessible through the pugos website. Any reliance on or use of such material shall be at your sole risk. Pugos products private limitedmakes no representation or warranty that the pugos website will be available on a timely basis or will be uninterrupted or error free that defects will be corrected, or that the pugos website or the servers hosting such website are free of viruses or other harmful components.

Pugos products private limitedassumes no liability for any damages whatsoever, including without limitation, indirect, special, consequential, punitive, or incidental damages of any kind, lost profits, loss of programs or other data or otherwise, whether brought in contract or tort, arising out of or connected with the use of or inability to use the pugos website or the use, reliance upon or performance of any material contained in or accessed from the pugos website, even if pugos products private limitedis expressly advised of the possibility of such damages.

Customer Returns:

PUGOS offers and requires each PUGOS Distributor to offer a 100% unconditional 30-day money back guarantee to all retail customers. Every PUGOS Distributor is required to honor this guarantee. If your retail customer is dissatisfied with a PUGOS product for any reason, the customer may return the product to you; or to the company if the customer purchased directly from PUGOS within 30 days of the purchase date. Returns on sales made by you, the Distributor, direct to the customer should be refunded by you. PUGOS will replace the returned product to you if, within 30 days after the product is returned to you, PUGOS receives the following: a) A signed Customer Request for Refund form with a statement from the retail customer identifying the reasons for return; b) A copy of the original signed Retail Customer Sales Receipt form; and c) The unused portion of the product including cans. PUGOS requires this documentation to be completed and submitted with the unused product before processing a replacement to Distributors on customer returns. PUGOS will not refund the purchase price to any PUGOS Distributor on customer returns. Returns on sales made through PUGOS direct to your customer will be refunded directly to the customer. This refund will include the original purchase price plus any applicable taxes and will be processed after PUGOS receives the unused portion of the product.

Return & Refund Policy

Though we strive to give you a great customer experience each time you buy from us, if at all you are not 100% satisfied with your purchase, you can return the order within 07 days of receipt of the product for a full refund of the paid price. Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. For issues like flavor like/dislike, flavor difference from one brand to other etc. products would not be applicable for return. Please consult with the doctor before buying the product. Please note, pick-up cannot be arranged by us, you can return the item through courier service and courier charges will be borne by you only.

If customer paid twice for one transaction, the one amount will be refunded via same source within 07 to 10 working days.

Quality of Product:

PUGOS will replace any product within 60 days of purchase for reasons of substandard quality. Prior written request to the PUGOS home office is required before any exchange will be made. The following procedures must be completed before a refund or replacement will be issued:

  1. a) A written replacement request must be submitted, stating the reason for the request and accompanied by proof of payment and a copy of the Purchase Order form or packing slip. Product returned without prior authorization will be returned to the Distributor.
  2. b) PUGOS will instruct you where to ship the product for inspection. Upon receipt and verification of the product, PUGOS will send a replacement.

Replacement Policy

If you have wrongly placed an order of different product, we will exchange the same as per your requirement & send you the product upon the receipt of wrong placed order.

Within how many days merchant will reviewed the damaged product received from customer and when merchant will be delivered the replacement of product: Merchant will review the damaged product within 7 days from the date of receipt of damaged product and will dispatch the replacement product after reviewing the damaged product.

Cancellation Policy

Once your order is shipped, you will not be able to cancel the order. However, you can opt to return it to us after receiving it. We will refund the full amount after deducting courier charges to your account upon the receipt of the parcel within  3 working days via same source.

Delivery / Shipping Policy

The company will dispatch the ordered product within 48 hours from the date of receipt of order through courier/speed post to be delivered to the customer within 7 to 15 working days.

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